Client-facing Systems Engineer – Software / Hardware – Dorset

Client-facing Systems Engineer – Software / Hardware

Location : Dorset

Salary : c£35k negotiable

 

Responsibilities :-

  • Working alongside Solution Architects to capture requirements during internal/external meetings and produce system design documentation, including high-level functional specifications
  • Working alongside Solution Architects to suggest and reviewing design solutions
  • Working alongside Product Owners to define/assign items for development within an Agile process throughout the development lifecycle
  • Mitigation of technical issues identified during the product life cycle
  • Verification and validation of test plans
  • Generation of customer facing test documentation (Factory Acceptance Tests and Site Acceptance Tests) and attending customer acceptance tests, as required
  • Review and provide input into effort estimates and timescales for individual project activities
  • Generation and/or review of system documentation into Customer Support teams
  • Provide input and support to Business Development with pre-sales and tender enquiries

Participate :-

  • Contribute to interdepartmental communication in order to improve awareness of the product/project and customer needs and the creation of a team spirit within and outside their own work responsibility.
  • Contribute to a service minded and client-oriented approach and promptly respond to external and internal correspondence with the service of the client in focus.
  • Actively contribute to improve the quality of both products and services by working in accordance with internal and external quality standards
  • Participate in the Agile ‘Scrums’ for the product/project

Experience :-

  • The ideal candidate will have a background in systems engineering and design, with customer facing experience and preferably designing for embedded systems.

Core Skills :-

  • Ability to design, deliver and update complex systems
  • Excellent written and verbal communication skills
  • Proven customer service skills and experience
  • An understanding of relevant technologies would be beneficial, but not essential (e.g. RS232, RS485, Ethernet, Wired/Wireless Networking, TCP/IP, VPN, Mifare, NFC, ITSO)
  • Good knowledge of Microsoft Office, particularly Word, Excel, Visio and Powerpoint.
  • A good I.T. background in networks, Firewalls, PC’s and peripherals

For more information about this role, or to apply, please contact us at Aspire Jobs.

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