Slow feedback cited as biggest turn off in recruitment process

Research from Robert Half UK suggests UK businesses could be missing out on top talent because they are alienating candidates with poor communication and long hiring practices. A poll of 1,000 jobseekers found that the biggest frustration for candidates is slow feedback from prospective employers about their progress through the application process. This was cited by over half (52 per cent) of candidates.

What are your biggest frustrations about the recruitment process when applying for a new role?


Slow feedback to get an update about where I stand in the recruitment process 52 per cent
Poor communication about the required steps in the recruitment process 44 per cent
Delayed decision-making 39 per cent
Doing multiple job interviews with the same employer 35 per cent
Keeping track of multiple job opportunities with different employers 33 per cent
Difficulties scheduling interviews 23 per cent
Lack of transparency on rewards and benefits 19 per cent
Changing role requirements 16 per cent
Disappointment with contractual terms 15 per cent

*Mutliple responses permitted.

When professionals are looking for a new job, they do so actively with almost half (46 per cent) of jobseekers applying for ten roles or more at the same time. However, in a market where 93 per cent of businesses say they find it challenging to source skilled talent, they need to act fast or risk losing talent. The research indicates that seven in ten jobseekers (71 per cent) regularly receive multiple job offers when searching for work, with 35 per cent “often” or “always” getting more than one job offer at one time.


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