Research from CV-Library as found one in 10 (11.1 per cent) workers have admitted to failing to turn up to an interview, with this figure rising to 17.7 per cent amongst the millennial generation (25-34 year olds). The research surveyed 1,200 professionals across the UK and found that one third of workers (33.8 per cent) have failed to turn up to an interview because they decided that they didn’t want the job anymore, with a further 22.1 per cent stating that they researched the company and realised the role wasn’t for them.
Alongside this, candidates also blamed their absence on the company they were due to meet with, with 8.1 per cent stating that they hadn’t heard from the interviewer, and a further 6.6 per cent admitting that they didn’t feel the company had done enough to keep them engaged throughout the process.
“The fact that many candidates are ditching interviews is worrying news for businesses, and often means time and money lost for the company,” said Lee Biggins, founder and managing director of CV-Library. “It’s clear that there are a number of factors which are influencing job hunters’ decisions on whether or not to attend an interview and the fact that some of the blame is being placed on organisations is concerning, but there are some steps that can be taken to rectify this and keep candidates engaged.”
When asked what more could be done to keep candidates engaged throughout the recruitment process, 45.2 per cent of workers said that companies should provide constructive feedback to candidates. Furthermore, 21.7 per cent believe that they should email the day before the interview to confirm the date and time, with this figure increasing to 32.1 per cent amongst 18-24 year olds.
In addition, 17.1 per cent said that companies should conduct an initial telephone screening before booking an interview, while 8.8 per cent stated that they should send over directions and information about the location of the interview (rising to 15.1 per cent amongst 18-24 year olds). Finally, 7.1 per cent think that companies should contact candidates on the phone, rather than through email.
Biggins continues: “Candidates have become increasingly more demanding in recent years – they know their worth and aren’t afraid to turn their back on a potential employer that fails to tick all the boxes. Therefore, it’s important that businesses think about the ways in which they can keep job hunters engaged throughout the recruitment process – from the initial screening call, to the post-interview follow-up. Doing so will ultimately place you in a better position when it comes to attracting, recruiting and retaining the very best talent for your business.”